Help Center›Damage & refunds

Roadside assistance refund

For services you paid to 24 Road Assistance during your SIXT rental.

You may be entitled to a refund if your protection package covers roadside assistance, or the problem was caused by a mechanical fault in the car.

Problems caused by the driver – for example the wrong fuel, a lost key or a battery drained by the lights – are not refunded unless roadside assistance is included in your protection.

1

Your rental

2

The service you received

3

Receipt and documents

The receipt from 24 Road Assistance is required. Add any other documents or photos that support your request.

Photos or PDF
4

Confirm and send